Operator Details
The company behind Captain Cooks Casino, the group it belongs to, and where the casino publishes its own rules.
Who runs Captain Cooks Casino
The casino's terms page says Captain Cooks Casino is a brand managed by Fresh Horizons Limited. The same page places the brand inside the Casino Rewards group, a group of casinos the site says was founded in 2000. Those two names answer the question most readers ask about who sets the rules a player agrees to.
The terms page sits in the casino's own footer, alongside the privacy policy and the responsible gambling page. Each of the three covers a different slice of how the account works. The table below sets out what each one covers, so a reader can go straight to the right page when a question comes up.
| Document | What it covers |
|---|---|
| Terms and conditions | Account rules, deposits, withdrawals, verification, dormancy and the offer terms |
| Privacy policy | What personal data the casino collects, why, and how it is kept |
| Responsible gambling page | Limit tools and the route to support for players who want to stop or pause |
Reading the rules before you play
The terms page was last updated in July 2026, and the casino can change it without notice. A player who signed up under one version of the rules may find a later version in place at withdrawal time, so a quick look at the page before a cash request saves trouble. The section on verification and the section on the withdrawal hold are the two that matter most at that stage.
Open the terms page
Use the link in the casino's footer, not a copy saved long ago.
Find the dated line
The page shows when it was last updated, so you know which version you read.
Read the cash sections
Verification and withdrawals are the two parts that decide how a payout moves.
- Fresh Horizons Limited
- Manages the Captain Cooks brand
- Casino Rewards
- Group the brand belongs to, founded 2000 per the site
- July 2026
- Date the terms page was last updated
The group name matters to readers because winnings far above a player's own spend can fall under a weekly payout cap that applies across Casino Rewards casinos, and a deposit charged back can lock accounts across the same group. The withdrawal page and the deposit page explain both points in plain words. Readers who want the full account picture can start with create an account and verification. The about this site page explains how these guides are put together, and the play safe page carries the age floor of 18 on this site and the casino's own 19+ line.